Contact
If you have any questions before or after booking, we’re here to help.
Whether it’s a small detail or something urgent during your trip, you can reach out to us at any time.
How to Reach Us
Email
****@wakids.jp
We respond to all messages as quickly as possible.
Messaging (Recommended While Traveling)
LINE / WhatsApp available upon request after booking
These are the easiest ways to reach us while you are in Japan.
Response Time
We usually reply within 24 hours.
If you are contacting us about an upcoming experience, we will prioritize your message.
During Your Experience
If you need assistance on the day of your booking:
- You will receive direct contact details in your confirmation email
- We remain available in case of delays or unexpected situations
Our goal is to make sure everything runs smoothly from start to finish.
Before You Contact Us
You may find quick answers on our FAQ page, including:
- What to bring
- Arrival times
- Language support
- Group details